Friday, February 5, 2010

Did you have fuel today?

Today happened to be one of those days that we [cashiers] all dread. It seems like there is never enough time to finish everything that needs to be done, let alone I-500 weekend. In da UP, snowmobiling is a way of life and a passion for many. The I-500 is an event which takes up an entire week and draws people from all over to the Soo (Sault Ste. Marie).

This would not be such a traumatic event if it weren't for the following:
Last week, I prepared the most glorious order. I made sure I ordered extra of everything that the snowmobilers could POSSIBLY buy us out of. Although we do an order every week, it is important to make sure we do not run out of anything during such a week as the I-500. Needless to say, as my shift ended last Wednesday, my boss sent our order and we found out the next morning that our new, absolutely wonderful computer system LOST our order. And so, this week our truck was by far the largest that I can ever remember.

Picture this: our wonderful store, filled with a million customers and aisles full of CRAP! There were boxes, and totes and some more boxes and some more totes. As if this wasn't making me insane enough, I had to give an employee two write-ups for drive-offs. How difficult is it to ask a customer "Did you have fuel today?" I just do not understand this. And then... the employee spent most of the night in tears. It is really super-dooper hard to stay positive when you have to work with that... and trust me, I tried. I even enticed one of our senior customers into a high-five!

Back to the story... we were frazzled, frustrated and understaffed, but alas, we survived... somehow the other employees managed to get their work list done (or at least I hope so). I stayed late and tomorrow I will go in early in an attempt to save the night guy from getting eaten alive by the ravinous customers.

All in a days work I guess... Good thing I am the best [cashier] in the world :)

1 comment:

  1. I appeciate you writing these, because I really had no clue, and it helps us other people understand it a little better.

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